For any issues that you are unable to resolve, that meet the following criteria, complete the RMA Form below.
After Submission, please await a response from the Valor PayTech RMA Team with shipment instructions.
Causes for RMA
- Black Screen
- Broken Keypad
- Broken Roller
- Chip Reader
- Connectivity Issues
- Curl Error
- EMV Error
- Terminal Freeze
- Key Certificate
- Pin Pad Freeze
- Power Cycle
- Power Failure
- Tamper
- White Screen
- Y Cable Functionality Issues